WordPress Care Plans

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all-business-sizes

For All Business Sizes

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Performance Checks

e-commerce-support

E-Commerce Support

bug-fixing

Free Malware Removal

WordPress Care Plans

30 Day Satisfaction Guarantee

We know that you're going to love working with us and to prove it we're backing every purchase with our 30 day money back guarantee. That's right, we'll refund 100% of your money if you're not happy with our service within 30 days of signing up.

WPSupport Basic

For personal and blogging websites

$ 99
Monthly
  • Weekly Updates We test and update WordPress core, themes and plugins each week.
  • Weekly Backups We backup your whole site each week and store it in secure offsite location.
  • Weekly Performance and Security Checks Each week we run tests to verify your site's performance and security.
  • 24/7 Security Monitoring Each 24 hours we check if your server and domain have been blacklisted so your brand will stay intact.
  • Basic firewall We install and configure iThemes Security on your site so it can be more secure and harder to hack.
  • 30 minutes per month of free site updates
  • Image Optimisation We optimize up to 250 images per month that you upload to your WordPress site.
  • Uptime monitoring Every 5 minutes your site is checked if it's available to visitors.
  • SEO Ranking Reports - Basic You may choose up to 5 keywords we will monitor. Each month you'll receive detailed report providing you with Google rankings for choosen keywords.
  • Video Tutorials for WordPress Access to video tutorials about WordPress functions, popular plugin configuration and usage and more!
  • 24 Hours Response Time
  • Monthly Reports

WPSupport Plus

For business and catalog websites

$ 199
Monthly
  • All WPSupport Basic Features +
  • Daily Backups
  • Free Malware Removal
  • Daily Performance and Security Checks
  • Unlimited Small Tasks Anything we can complete in 30 minutes is considered 1 “small task” and you get as many jobs as you need. You can see what's considered a small task in FAQ below.
  • Advanced firewall We install and configure WebARX Firewall on your site so it can be more secure and harder to hack.
  • Image Optimisation Plus We optimize up to 500 images per month that you upload to your WordPress site.
  • SEO Rankings Reports - Plus You may choose up to 10 keywords and 3 competitor websites we will monitor. You'll receive a link to interactive SEO keywords report for your site and each month you'll receive detailed report for choosen keywords for your competition.
  • Performance Optimisation
  • $1000 Premium Plugins Access to SEO, Performance and security plugins.
  • 10% Development Rate Discount
  • Monthly Reports
POPULAR

WPSupport Max

Big Business and eCommerce websites

$ 299
Monthly
  • All WPSupport Plus Features +
  • Daily and On Demand Backups
  • Managed WordPress Hosting World class hosting on Google Cloud Platform, suitable for up to 20 000 monthly visits. 5GB SSD storage included. Additional support is provided by real DevOps. Contact us if you require more montlhy visits or more storage.
  • Server-side Caching 3-layer server caching offer unparelled performance. With our managed WordPress hosting you don't need any caching and optimization plugins!
  • Sucuri Website Application Firewall (WAF) We install and configure Website Application Firewall (WAF) on your site so it can be more secure and harder to hack. It also protects your site from DDoS attacks.
  • Image Optimisation Max We optimize up to 2000 images per month that you upload to your WordPress site.
  • SEO Rankings Reports You may choose up to 20 keywords and 3 competitor websites we will monitor. You'll receive a link to interactive SEO rankings report for your site and each month you'll receive detailed report for choosen keywords for your competition. Separete reports for mobile nad desktop Google index.
  • Brand Monitoring Access to reports about your brand mentions and interactions in social media (Twitter, Instagram, Facebook, YouTube and more). Daily and weekly email reports.
  • eCommerce Support WooCommerce, Easy Digital Downloads and LMS maintenance and support starting at €50 per month.
  • 20% Development Rate Discount
  • Priority Support
  • Monthly Reports

Prices exclude VAT

Contact us if you're interested in custom care plan.

Frequently Asked Questions

No. We don’t use shady cell phone provider tactics here. We believe in earning your business month after month, and you can cancel your service with us at any time, risk free.

Want a post published? Need a staff member added? A new product listed? Or perhaps you want your logo changed, or the layout of your site tweaked, or maybe a little snippet of code implemented. That’s all included. Anything we can complete in 30 minutes is considered 1 “job” and you get as many jobs as you need. However, we don’t do things that require several hours like redesigning your whole site, writing posts or other content, designing a new logo, or custom development projects.

During the onboarding process we request an Administrative user account for WordPress as well as a login for your web hosting dashboard. With these two pieces of information we can setup routine site management like plugin and theme updates, malware & security scanning, as well as our daily offsite backups.

Yes, you can upgrade, or downgrade once per month. New care plan will become active at the beginning of the next month.

It doesn’t matter as far as your WPSupport Basic or Plus Care Plan is concerned. We can maintain and manage WordPress websites on any hosting provider. However, you may want to change providers if your provider is using outdated software (like PHP 5.5 or lower) or is slow. If you decide you want to change, we can make recommendations, and even help migrate your site to the new host.

To take advantage of all features included in WPSupport Max Plan we suggest you host your site on our servers.

Our hosting does not include email hosting.

We install and configure iThemes Security on WPSupport Basic Plan, Sucuri Web Application Firewall (WAF) on WPSupport Plus and Max Care Plans. We also filter bad bots on our servers on WPSupport Max Plan. We also setup daily Malware scanning, blacklist and uptime monitoring and backup your website on the cloud. You can feel at ease knowing your site will always be secure and can quickly be restored, should anything go wrong.

Yes, we offer a 10% discount for each additional website care plan. Contact us and we’ll take care of the rest.

Yes. You can use our contact form to send us all the details of your website and describe what kind of additional work will be required.

Hosting is included in WPSupport Max Plan.
WPSupport Max Plan hosting is suitable for sites with up to 40 000 monthly visits and offers 5GB SSD storage.
Contact us if You require hosting with more monthly visits or storage.

We offer a full refund within the first 30 days of purchase of one of our plans. If you’re unsatisfied with your service for any reason during your first 30 days with us, we’ll give you back 100% of the money you gave us. We don’t offer pro-rated refunds after the first 30 days of service.

You can cancel your WPSupport Care Plan at any time. We’ll probably be sad that we don’t get to work with you anymore. Other than that, there’re no additional fees or risks. We also have 30 days refund policy.

At this time we accept payments via PayPal.

We are based in Poland. We’re a team of WordPress experts who love helping people with their online goals.

Our default hours are 9am – 6pm CET (Central European Time).

For normal-priority requests, we almost always respond within 24 hours.
WPSupport Max Plan customers have access to our priority support which responds in less than 12 hours.
Often we’re able to complete your task before we respond. Other requests may take longer or more clairifcation from you, and so can take several days to complete.

If you have a website care plan and your website has been hacked then we’re happy to perform a malware cleanup free of charge. If you don’t have a website care plan you can sign up for one, however when taking on new sites that contain malware we also charge a one-off emergency hack cleanup fee. Once a site has been cleaned we advise continuing with website care and protecting it with Sucuri Web Application Firewall (WAF), which is included in our WPSupport Plus and Max Care Plans.

Step 1

Contact Us

Tell us about your project, your business goals, your customers and long term objectives.

Step 2

Free Quote

We will review your project information and replay with a quote.

Step 3

Let's Work Together

Our designers and developers start working on your website.

Do You Need Help With Your Website?

All payments are safely processed with Paypal. If we were unable to resolve your issue or if we didn’t meet your expectations, we maintain a 30-day refund policy!

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