WordPress Care Plans

Do you already have a website or online store? Are you busy developing your own business? We can help you save time and money. Our care plans are tailored for every WordPress based site.

30 Day Satisfaction Guarantee

We know that you're going to love working with us and to prove it we're backing every purchase with our 30 day money back guarantee. That's right, we'll refund 100% of your money if you're not happy with our service within 30 days of signing up.

Want to get 2 months free? Choose an annual plan.

WPSupport Basic

For personal and blogging websites

  • Monthly Updates
  • Offsite Backup - 1/month
  • Monthly Performance and Security Checks
  • 24/7 Security Monitoring
  • 24 Hours Response Time
  • Monthly Reports

WPSupport Plus

For business and catalog websites

  • Weekly Core, Theme and Plugins Updates​
  • Offsite Backup - 4/month​
  • Weekly Performance and Security Checks​
  • 24/7 Security Monitoring
  • Free Malware Removal
  • Free Development Hours - 2/month
  • 12 Hours Response Time
  • Monthly Reports

WPSupport Max

Big Business and eCommerce websites

  • Weekly Core, Theme and Plugins Updates​​
  • Offsite Backups
  • Daily Performance and Security Checks​​
  • 24/7 Security Monitoring​
  • Free Malware Removal
  • Free Development Hours - 4/month
  • Free Site Optimization
  • Free Staging Site
  • Premium Plugins Access
  • 6 Hours Response Time
  • Monthly Reports

Maintenance of WordPress websites and stores

Frequently Asked Questions

No. We don’t use shady cell phone provider tactics here. We believe in earning your business month after month, and you can cancel your service with us at any time, risk free.

Want a post published? Need a staff member added? A new product listed? Or perhaps you want your logo changed, or the layout of your site tweaked, or maybe a little snippet of code implemented. That’s all included. Anything we can complete in 30 minutes is considered 1 “job” and you get as many jobs as you need. However, we don’t do things that require several hours like redesigning your whole site, writing posts or other content, designing a new logo, or custom development projects.

During the onboarding process we request an Administrative user account for WordPress as well as a login for your web hosting dashboard. With these two pieces of information we can setup routine site management like plugin and theme updates, malware & security scanning, as well as our daily offsite backups.

Yes, you can upgrade, or downgrade once per month. New care plan will become active at the beginning of the next month.

It doesn’t matter as far as your WPSupport Basic or Plus Care Plan is concerned. We can maintain and manage WordPress websites on any hosting provider. However, you may want to change providers if your provider is using outdated software (like PHP 5.5 or lower) or is slow. If you decide you want to change, we can make recommendations, and even help migrate your site to the new host.

To take advantage of all features included in WPSupport Max Plan we suggest you host your site on our servers.

Our hosting does not include email hosting.

We install and configure iThemes Security on WPSupport Basic Plan, Sucuri Web Application Firewall (WAF) on WPSupport Plus and Max Care Plans. We also filter bad bots on our servers on WPSupport Max Plan. We also setup daily Malware scanning, blacklist and uptime monitoring and backup your website on the cloud. You can feel at ease knowing your site will always be secure and can quickly be restored, should anything go wrong.

Yes, we offer a 10% discount for each additional website care plan. Contact us and we’ll take care of the rest.

Yes. You can use our contact form to send us all the details of your website and describe what kind of additional work will be required.

Hosting is included in WPSupport Max Plan.
WPSupport Max Plan hosting is suitable for sites with up to 40 000 monthly visits and offers 5GB SSD storage.
Contact us if You require hosting with more monthly visits or storage.

We offer a full refund within the first 30 days of purchase of one of our plans. If you’re unsatisfied with your service for any reason during your first 30 days with us, we’ll give you back 100% of the money you gave us. We don’t offer pro-rated refunds after the first 30 days of service.

You can cancel your WPSupport Care Plan at any time. We’ll probably be sad that we don’t get to work with you anymore. Other than that, there’re no additional fees or risks. We also have 30 days refund policy.

At this time we accept payments via PayPal.

We are based in Poland. We’re a team of WordPress experts who love helping people with their online goals.

Our default hours are 9am – 6pm CET (Central European Time).

For normal-priority requests, we almost always respond within 24 hours.
WPSupport Max Plan customers have access to our priority support which responds in less than 12 hours.
Often we’re able to complete your task before we respond. Other requests may take longer or more clairifcation from you, and so can take several days to complete.

If you have a website care plan and your website has been hacked then we’re happy to perform a malware cleanup free of charge. If you don’t have a website care plan you can sign up for one, however when taking on new sites that contain malware we also charge a one-off emergency hack cleanup fee. Once a site has been cleaned we advise continuing with website care and protecting it with Sucuri Web Application Firewall (WAF), which is included in our WPSupport Plus and Max Care Plans.

Contact us

Fill out the contact form and describe your project.

Free pricing

After the analysis, we will send you a message with a pricing and completion time.

Beginning of cooperation

We begin work on your project according to a mutually agreed upon work schedule.

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